Home Users

Home User Services


 

DCi provides area consumers with quality IT services at an affordable price.  We understand that we are in a down economy and to prove our quality to our home customers -- DCi guarantees that we have the lowest price of our competitors and will beat any of our competitor's prices.  Our staff of highly trained and certified technicians can assist you in something as easy as installing an application to something time consuming like upgrading your operating system. 

We take pride in our work and customer service!

In the event that you delete an important file or your hard drive crashes, DCi has on staff computer technicians who can forensically recover your data!  Just remember, call us right away because the longer you wait, the more likely that deleted file is overwritten by your operating system!  DCi can also assist you in the expense of a forensic recovery by providing you with an affordable cloud-based backup solution that is guaranteed to keep your data safe and secure..

Computer Repair Services

 

Even though computers are becoming more complex, the process of getting your computer serviced should not be. You should be told simply what the problem is, how long it will take to repair, and how much it will cost.  We are Diverse Concepts (DCi) and we are here to help you. If you are in search of a local professional computer repair company than look no further.  As a customer of DCi you always get fast, friendly, affordable service with a 100% customer satisfaction guarantee!

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Data Recovery Services

In the event that you delete an important file or your hard drive crashes, DCi has on staff computer technicians who can forensically recover your data!  Just remember to call us right away because the longer you wait, the more likely that deleted file is overwritten by your operating system!

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Managed Antivirus

 

DCi Managed Antivirus offers ultra-secure malware protection based on the award-winning VIPRE from ThreatTrack Security™. This latest version of Managed Antivirus not only gives you improved security, but a malware removal service FREE of charge.  It is quick and easy to deploy, configure and manage the antivirus agent on your computer.

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Patch Management

The DCi Monitoring Suite provides your business with a patch management service which allows us to always know where the vulnerable browsers, applications and operating systems are and so that we can quickly remediate to get them to up-to-date. This service provides missing patch detection and automated patch deployment for both Microsoft® and non-Microsoft applications such as Adobe®, Java, Firefox, and more.

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repliByte Cloud-Based Backup

 

RepliByte Basic provides a secure method of backing up your data whether documents, pictures, videos, or anything else and maintaining that data in the cloud.  You can access your data via the web portal from anywhere in the world as long as you have an internet connection or you can restore your data to a new computer, should the need arise.

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Tip of the Day

DCi publishes a Tech Tip of the Day to help our user community leverage some commonly unknown shortcuts to get around their computers.  We show keyboard shortcuts, features, and techniques that will help you get the most out of your time on your computer. 
 

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Member Of


DIVERSE CONCEPTS holds an A+ rating with the BBB. We have been a BBB Accredited Business since June 2012.

DIVERSE CONCEPTS is a member of the Association of Computer Repair Business Owners (ACRBO) which was founded in 2009 to support the growing network of Computer Repair business Owners worldwide. 

DIVERSE CONCEPTS is a Thumbtack Gold Member. 

We Accept

 

Testimonials

"I would not hesitate to recommend them or use them in the future. I am putting them on my speed dial! They have exceeded even my high expectations. Diverse Concepts is a company that is truly an established and reputable PROFESSIONAL company in every aspect with great service, personnel and pricing."

-Jennifer, Gambrills, MD

 

"Great experience! Efficient, professional, and helpful."

-Steven, Silver Spring, MD

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