Hosted Exchange

Hosted Exchange 2013

Delivered from the cloud, DIVERSE CONCEPTS’ Hosted Exchange 2013 is the best choice for business email. Our Hosted Exchange 2013 lets your company communicate and collaborate more effectively than with any other email platform.

DIVERSE CONCEPTS specializes in providing enterprise-grade business communications to small- and medium-sized businesses.  Our offering provides users the robust features of Outlook Web App 2013, shared calendars and contacts with add-ons such as the latest version of Outlook, Lync Secure IM and full support for Blackberry, Android, Windows or iPhone.

Several advantages to choosing hosted Microsoft Exchange 2013 from DIVERSE CONCEPTS:

 

Expert migration and onboarding

Superior 24/7 phone and email support

99.999% uptime guarantee

Preserve capital: no hardware to deploy

Minimize expenses: simple monthly fees

 
 

The latest version of the world’s leading business email platform

Exchange 2013 delivers enhancements to email, calendars, contacts, chat, content management and more. And it makes these tools as rich and easy-to-use on mobile devices as they are on desktops and laptops.

 
 

A worry-free cloud experience

Our worry-free cloud offers a 99.999% uptime SLA, simplified administration, and granular control over your cloud environment. Every account gets expert, complimentary migration and onboarding. We also offer superior 24/7/365 email and phone support.

The cloud saves capital and cuts expenses

There’s no need to purchase servers, license software, or spend weeks building or upgrading your infrastructure. Your expenses become predictable per-user monthly fees.

 

Exchange 2013 improves your growth potential

DIVERSE CONCEPTS’ hosted Exchange 2013 provides the email platform your employees need to extend your potential for growth. It delivers a worry-free experience that lets you maintain your competitive edge—now and into the future.

New features in Exchange 2013

Microsoft Exchange offers a platform for all your business activities, including email, calendars, contacts, chat, content management and more. It aligns your people, makes them more mobile, and enables them to share information better than any other platform.

Key enhancements in Exchange 2013 include:

Mobility: Meet today’s on-the-road productivity demands

Business is no longer confined to the office. DIVERSE CONCEPTS’ hosted Exchange 2013 is designed specifically for touchscreens, mobile usability and offline productivity. It ensures your employees can be efficient regardless of location or device. Even if they’re nowhere near an Internet connection.

  •       Outlook Web Access (OWA) detects your device and automatically adjusts its layout and interface for desktops, tables, or phones
  •       Updated look and feel using the new Windows 8 design
  •       Offline access enables email, calendar and contact capabilities even when you’re not connected
  •       Our control panel lets administrators manage their full cloud environment from any web browser
  •       Our control panel also offers a mobile app for simple on-the-go administration
 

Email, calendar, contacts: Enhance your core productivity tools

DIVERSE CONCEPTS’ hosted Exchange 2013 offers exciting new features that improve the way you do business. This includes a simplified calendar interface, integration with LinkedIn and Facebook, email extensibility for embedded maps and more.

  •       Meetings are simpler to compose and schedule on any device
  •       Contacts sync with LinkedIn, Facebook and other services while preventing duplicates
  •       Fast searching, phonetic search, and nickname search for your contacts
  •       Email applications like Bing Maps and LinkedIn and more available from a new app marketing place and make emails more impactful

Save capital and eliminate worries

It's the best of both worlds: you deploy Exchange 2013 to improve employee collaboration and mobility. And you leverage DIVERSE CONCEPTS’ cloud to save capital and eliminate worries. This gives you more effective employees on the one hand, and a leaner and more focused IT on the other.

Business owners always have an eye on the bottom line. Our Hosted Exchange service has a  low, predictable monthly cost which will reduce monthly expenses when compared to the cost of administering and maintaining an in house server.  No break-fix mode and no cost for upgrades and additional servers.  With this scalable model – as your company grows so can your email platform.

Expert, free onboarding and migration

 

Our migration team simplifies your move to the cloud by doing all the heavy lifting for you—free. Our processes include:

  •       Developing a customized migration plan specific to your needs
  •       Importing your complete Active Directory as well as each user’s mailbox data—including emails, calendar items, and more
  •       Executing your plan entirely at your direction, with minimal interruption to your end users

Superior 24/7/365 support

 

DIVERSE CONCEPTS’ world-class customer support is available by phone or email 24/7/365—just in case you need us.

  •       Every email answered within 1 hour
  •       Every call picked up within 60 seconds
  •       Our level of service exceeds executive support at Fortune 500 Companies
  •       No outsourcing: you reach fully qualified and empowered DIVERSE CONCEPTS’ technicians 24 hours a day

Assure reliability

   

Our cloud gives small businesses the kind of reliability enjoyed by the biggest Fortune 500 companies.

  •       Performance. We minimize network latency while maximizing processing capacity
  •       Availability. We deliver 99.999% uptime with an industry-leading, financially backed SLA
  •       Data protection and security. Our responsibility to protect your data is reflected across every aspect of our cloud

Preserve your capital

 

Why invest in on premise servers when you can leverage our enterprise-grade datacenters to power your business?

  •       No hardware to buy and no server software to install
  •       Shift email costs entirely to your operating budget
  •       Reinvest capital you’d otherwise sink into on premise hardware

Reduce your expenses

 

With a simple monthly per-user fee, you offload all the costs of an on premise deployment. This lets you:

  •       Transfer maintenance, security, stability and risk mitigation expenses to DIVERSE CONCEPTS
  •       Leverage our enterprise-grade datacenters for business continuity and disaster recovery
  •       Keep your IT talent focused on strategic projects

Balance, simplicity and control

 

Our control panel lets IT streamline management while retaining full control over your cloud.

  •       Manage all DIVERSE CONCEPTS’ services through a single interface
  •       Empower employees to self-manage mailboxes, account settings, contact information, and more

Add-on features

We offer a complete range of add-on features including email archiving, which ensures that every email that gets sent and received is stored in a tamper-proof archive for search and discovery. Beyond the valuable need for data protection, this service fulfills regulatory requirements for email such as HIPAA, GLBA, SOX, SEC, FINRA and FRCP, as well as other state/federal requirements.

ActiveSync

ActiveSync makes it simple for you to instantly activate email service for your user’s mobile devices. And other than spending thousands of dollars on your own BlackBerry Exchange Server, you can use our BlackBerry service for just a few dollars a month.

DirectoryLink

With DirectoryLink, you now have a directory synchronization tool which enables you to link your in-house AD with the hosted AD.  This allows password management and the same password policies for both on premise and hosted applications which simplifies user management.

Email Archiving

Email Archiving preserves, protects and presents your critical business data. Email Archiving automatically collects, archives and indexes your emails and file attachments, enabling fast and accurate search.

Encrypted Message

By encrypting email with Encrypted Message, only the sender and recipients, who have a special decryption key, can read the contents of the message and its attachments.  If someone intercepts an encrypted message, or tries to access it without permission and the decryption key, they will be unable to read the email or its attachment.

Microsoft Lync

Microsoft Lync is a secure, business-grade, real-time collaboration tool that will  improve your business agility.

Powerful features will keep your employees in touch:

  •       Instant messaging and presence makes it easy to connect
  •       Web conferencing  lets people share desktop applications with anyone
  •       Video capabilities let you have a video meeting

SharePoint

SharePoint is a business-grade document sharing service. 

Improve your company’s communication:

  •       Secure place to store, organize, share and access information from almost any device
  •       Quickly create many types of sites where you can collaborate on web pages, documents, lists, calendars, and data
  •       Optimized for mobile devices and browsers